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Frequently Asked Questions

Shipping

We have teamed up with UPS couriers to provide you with the most affordable shipping rates. Shipments are sent out from New Jersey, with shipping rates calculated from a zoning system. We pass on the shipping rates to the customer, with no mark ups. 

Manhattan: Same day delivery if ordered before 12pm on weekdays only

US Economy: 4-5 business days

US Express: 2 business days (fulfilled on weekdays only)

International Economy: Between 2-6 weeks, may be delays due to Covid-19

International Express: 1-5 business days (fulfilled on weekdays only) 

General

Our eco yoga mats are made in China from the highest quality natural rubber and luxe microfibre material.

We accept returns if your yoga mat is faulty. Get in touch with us at: hello@emiliaroseart.com.au to lodge your return. 

Changed your mind about the yoga mat? We will refund the cost of the mat minus any shipping fees. Return shipping is to be covered by the customer. 

Not as this stage, however please get in touch as we may be able to help you out by creating a one off gift voucher. 

In Adelaide, South Australia from Emilia's original artworks. The artworks are professionally scanned in and the yoga mats are printed from a digitial file using a dye sublimation technique. The yoga mats are as vibrant as the original artworks. 

Every yoga mat order comes with a free jute carrying strap, valued at $12. 

We've searched far and wide to find the perfect mat that boasts superb grip to support yogi's as well as being visually beautiful. Our yoga mats have been tested by many yoga intructors who practice on the mats daily with raving reviews. The top surface is constructed from a microfibre material that provides grip when needed. And also allows you to flow through your vinyasa with ease when needed without having that stuck feeling that may ne experienced on other yoga mat materials.

Need some more reassurance? Just pop over to our product pages to read all of the fantastic customer reviews.

We also have a Grip Trips section: https://emiliaroseart.com/pages/grip-tips

We have chosen to work with a manufacturer who work under the Labor Protection Act in China. They have fair working conditions, pay and hours. The yoga mats are made from sustainable and vegan friendly materials. Along with this we only order in small quantities to reduce any chance of waste and are completely plastic free in our buisness.

350.org - We have decided to support the life that supports us by donating a portion of our sales to 350.org.